Providing expert support and guidance in all operational disciplines in order for your company to run smoothly, enabling you to focus on your business.
About Me
Professional Summary
I am a strategic leader with over 30 years’ experience in marine insurance, combining C‑Suite operational oversight with a focus on governance, people and capability development. I specialise in shaping organisational direction, building high‑performing teams, and embedding a culture of accountability and continuous improvement. I hold the CMI Level 7 Diploma in Strategic Management and Leadership Practice and am a Chartered Manager.
Strategic leadership and culture
I have been a central member of the Directorate responsible for developing and delivering the company’s international growth strategy over the past decade. I translate strategic intent into measurable priorities, align resources to those priorities and design leadership behaviours and cultural norms that sustain long‑term performance. My priorities are clarity of purpose, transparent decision making and targeted investment in learning to drive engagement and retention.
Governance and regulatory leadership
As a Board Director I lead corporate governance, compliance and company secretariat responsibilities. I interpret regulatory change and design pragmatic implementation programmes that balance legal obligations with commercial realities. I led the end‑to‑end design and rollout of SM&CR at my previous company, defining operating models, communicating requirements, and establishing the policies, controls and review cycles required for ongoing compliance.
Strategic change and operational programmes
I have led major strategic and operational initiatives that delivered measurable outcomes, including:
- Operational leadership through an MBO and subsequent sale.
- Design and implementation HR, Compliance and GDPR frameworks.
- Creation of an annual L&D programme aligned to strategic capability gaps.
- IT strategy leadership to support digital transformation and operational resilience.
- Design and implementation of return‑to‑office plans across three companies during COVID.
- Project management of office relocations for approximately 150 staff.
Services Provided
Operations
End to end operational solutions and management, enabling the business to function seamlessly.
Corporate Governance
Design, implementation and ongoing compliance of new regulatory and/or market initiatives.
HR
Design and Implementation of HR systems and controls, including training and competency to ensure SM&CR compliance for all staff.
Executive Coaching
Creating a safe place to work through individual challenges.
Enabling the identification of your own solutions and supporting you to achieve your desired goals.
Qualified Executive Coach
As an Executive Coach my objective is to create a safe space to work through challenges and for my client to find their own solutions. I blend my corporate leadership experience and coaching competencies to work together as a thinking partner, enabling the client to clarify what is important to them and articulate their challenges.
I bring calmness and empathy to the coaching partnership, with the aim of providing a fresh insight to my client’s thinking. My emphasis is on releasing an individual’s potential and supporting them to achieve their desired goal.
Prince2 qualified
From office moves to the rolling out of systems and controls, project management is key to the many operational requirements of a business. Organisation, attention to detail, communication and a good sense of humour are just some of the necessary skills to be an effective project manager.
Let's Talk
Feel free to contact me with your enquiry - I am here to help.
Testimonials
I have had the pleasure of working with Justine and can confidently attest to her exceptional skills in HR management, communication and leadership. Justine possesses a deep understanding of HR processes and handles even the most complex employee relations matters with professionalism and empathy.
Her ability to communicate effectively across all levels of an organisation is truly commendable. Whether it’s navigating sensitive conversations, delivering clear and concise guidance, or fostering a culture of openness and trust. Justine consistently demonstrates outstanding interpersonal skills.
In addition to her HR expertise, Justine is a natural leader who excels in managing teams and driving organisational success. She is strategic, decisive and proactive, with a talent for resolving challenges while maintaining a collaborative and supportive environment.
Justine has a wide range of skills and abilities in the operational sphere ranging from corporate governance to office moves.
Her organisational skills and ability to meet deadlines and objectives were key to the success of our company.
Her ability to communicate in a comprehensive and empathetic way created a dynamic and positive culture, which was evidenced by the low turnover of staff.
I have never worked with anyone of a similar calibre in my 40 year insurance career.
I had the pleasure of working with Justine for five years as a fellow governor at our local school. Justine was always the first to step up and take on tasks, consistently delivering high-quality work on time. Her commitment set her apart, and she quickly became the go-to person for both complex responsibilities and roles others tended to avoid.
Justine was invaluable in helping newer governors acclimatize to the world of academic governance, offering guidance and support. Her ability to challenge thoughtfully and bring fresh perspectives made her contribution to meetings effective. Justine’s meticulous organisation kept us on track, even through demanding times and when up against deadlines or unpredictable events such as short notice Ofsted inspections.
What really stood out about Justine was her energy. She brought a positive, motivating presence that energised the room, coupled with a great sense of humour that made meetings enjoyable and engaging. She is both fun and professional, always knowing the right balance. Working with her was a pleasure, and she made a big impact on the team throughout her time as a governor.
Justine has an exceptional ability to make every coaching session both engaging and highly effective. She creates a professional and reflective environment, encouraging me to share my thoughts and focus on my priorities, with most of the session centred on my perspectives. Each session builds seamlessly on previous discussions, with her attentive listening and ability to reference past points demonstrating a genuine commitment to my development.
Justine’s approach is both empowering and practical - she helps me identify key priorities, ask challenging questions, and set clear, actionable goals. Her thoughtful prompts, such as exploring specific examples or considering how I feel, consistently lead to insights that are directly applicable to my daily work and management development. The tasks and reflections she provides ensure the learnings are incorporated into my day-to-day activities, driving meaningful progress and enhancing my leadership skills. The combination of strategic focus during sessions and practical follow-through has been invaluable for my professional growth.
I have worked alongside Justine delivering organisational training packages. Justine is an exemplary professional coach. She exhibits a unique sense of interest in her coachees life and her insights and direction are always on target. I observe her to be very supportive and championing in the attainment of her coachees goals. She is a vital resource to those requiring professional direction. She offers people the time and space to reflect on their situation and empowers them to make positive change by setting goals that align with their personal values. I would highly recommend her.
Working with Justine has been an absolute game-changer for me, her insightful guidance and strategic approach has not only enhanced my belief in myself but also helped evolve my perspective on effective management. Justine possesses an amazing ability to identify and amplify my strengths while addressing areas for improvement with tact and precision. Her personalised coaching style is both supportive and challenging, pushing me to reach new heights in my career. I wholeheartedly recommend Justine to any executive looking to elevate their performance and impact.